VGO TEL Note 23 Bluetooth Audio Cutting Out – Full Explanation and Fixes
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Bluetooth audio problems are common on many smartphones, and VGO TEL Note 23 users often report issues where the sound cuts out during music, calls, or videos. The audio may drop for a second, become choppy, or disconnect completely. This becomes especially frustrating when using wireless earbuds during workouts, long calls, gaming, or travel. Understanding the real cause behind this issue helps you fix it quickly and improve your wireless audio experience.
One of the biggest reasons for Bluetooth audio interruptions is signal interference. Bluetooth works on the 2.4 GHz spectrum, the same frequency used by WiFi routers, microwave ovens, wireless cameras, and many household devices. When too many signals overlap, the phone struggles to maintain a stable connection with your earbuds or headset. This interference becomes noticeable in crowded places like offices, classrooms, or markets. Moving away from WiFi routers or switching your router to 5 GHz can greatly reduce audio cutting.
Another reason is distance and obstruction between the phone and Bluetooth accessory. Bluetooth connections weaken when blocked by walls, bags, pockets, or even the human body. If the phone is in a trouser pocket or backpack, the signal may not reach the earbuds properly. Keeping the device in your hand or closer to the accessory reduces interruptions and improves sound stability.
Software-related issues also play a major role in Bluetooth audio performance. Outdated firmware can cause compatibility problems between the VGO TEL Note 23 and modern earbuds. Audio codecs such as AAC, SBC, or aptX behave differently on different devices, and sometimes the phone struggles to maintain a steady bitrate. Updating the phone software helps optimize Bluetooth drivers and stabilizes the connection with many accessories.
Sometimes the Bluetooth cache becomes corrupted due to repeated device pairing. When the stored Bluetooth data gets mixed or outdated, the system may fail to maintain an uninterrupted connection. Resetting Bluetooth settings or clearing the Bluetooth app cache refreshes the connection, allowing the audio to flow without drops. Re-pairing your earbuds as a new device often solves codec-related glitches.
Bluetooth audio also cuts out when the phone’s battery is low. When the battery drops below a certain percentage, the system reduces power to wireless components to save energy. This weakening of the Bluetooth signal leads to choppy audio. Charging the phone or switching to battery-saving mode only when necessary helps avoid this issue.
Another overlooked factor is the battery level of the Bluetooth earbuds or headphones. When the accessory battery becomes weak, the internal Bluetooth chip cannot send or receive signals properly. This causes random audio drops or distortion. Keeping both the phone and earbuds charged ensures a stable listening experience.
Performance load is another major cause of Bluetooth audio cutting. When the VGO TEL Note 23 runs heavy apps, games, or background processes, the Bluetooth system may lose priority. Gaming, screen recording, or video editing apps may cause audio stutters because the processor is under high stress. Closing heavy apps or restarting the phone frees up system resources and strengthens Bluetooth performance.
Audio dropouts can also occur due to hardware issues. If the phone has been dropped, exposed to moisture, or handled roughly, the internal antenna responsible for Bluetooth may weaken. This reduces signal range and causes frequent disconnections. If the issue continues even after all software fixes, a hardware inspection from a technician becomes necessary.
Some Bluetooth accessories are not fully compatible with mid-range smartphones. Cheap earbuds, especially unbranded ones, often use unstable Bluetooth chips. These accessories disconnect frequently regardless of the phone model. Testing with a different high-quality headset helps determine whether the issue is with the phone or the accessory.
Environmental factors can also cause audio cutting. Metallic objects, elevators, and thick concrete walls weaken wireless signals. Using Bluetooth in such environments naturally leads to interruptions. Listening in open spaces or signal-friendly areas gives a smoother audio experience.
If the audio only cuts during calls, the issue may be related to network switching, VoLTE, or app permissions. Call audio uses a different Bluetooth profile than music, so interruptions are common when network signals fluctuate. Restarting the phone, enabling VoLTE, or testing with a different calling app helps fix call-specific Bluetooth problems.
The VGO TEL Note 23 Bluetooth audio cutting issue usually comes from interference, distance, outdated software, corrupted Bluetooth data, low battery, performance load, or accessory limitations. By understanding and addressing each of these factors step by step, users can restore smooth, uninterrupted wireless audio. If the issue continues despite all troubleshooting steps, getting the phone checked by a technician ensures long-term stability and reliable Bluetooth performance.
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